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All information about the Transpare platform
Why choose Transpare?
Transpare is a connecting platform that allows importers and exporters to compare prices for their international transport. We are keen to offer you transparency on the prices and skills of each forwarder. Quotes are sent directly by freight forwarders, and available in your customer area. No more lost time on sourcing providers, emails and endless phone calls as everything is managed on the platform! This service is free for shippers because we believe that everyone should be able to book int
What is the role of the platform?
The role of Transpare's networking platform is to simplify the exchanges between the various transport actors. We know from experience how time consuming it is between calls and emails to get the right person to talk to. In addition, it seems that it takes 200 emails exchanged for a single shipment of goods! Seriously, we have better things to do, right? So we have tried our best to make your transport easy and fair!
Who does the Transpare platform target?
Transpare is aimed at companies that want to import or export merchandise, without taking the lead, without expertise and without worry! We also work to help the freight forwarders, who we give the opportunity to digitize their services while offering them visibility online and gain a very easy access to new customers. They can thus highlight their know-how and collaborate with new customers.
How does it work ?
The company that wants to import or export goods, called "shipper" in jargon, simply has to fill out a quotation request form. In this smart form, it indicates all the characteristics related to its transport, such as the type of transport wanted, the destination, the nature of the goods, the weight, the incoterms, etc ... From this moment the form is submitted online, all the suitable forwarders are informed and the ones able to support to shipper's transport need, they are invited to submit
How do I save time?
Transpare saves you a lot of time because instead of contacting your operator base individually for quotes, Transpare provides you with a centralized portal where you can publish a single quote request and receive multiple quotes from carriers.
Is there a subscription fee?
The registration and use of Transpare in order to create quotations requests and submit offers is absolutely free and without time commitment. On the other hand, a small 'provider' commission is levied when the freight forwarder pays in case their bid is accepted by the importer / exporter.
What is your gain as the platform is free?
The use of the platform is 100% free for importers and exporters. Providers can also register and submit offers to online quotation requests in a completely free way. It is only when an importer / exporter is satisfied with an offer made to him/her on Transpare and decides to work with a service provider, in that situation we get paid. For this we charge a commission of 2.5% on the total amount of the offer made by the provider on Transpare (excluding duties and taxes). Thus, no surcharge is ch
What are the necessary documents for registration?
Registration is done in two steps: Contact information: This step does not require specific documents, it only needs the first name, last name, email address and telephone number of the person who will be in charge of operations on Transpare. Company information: Two types of forms exist - **1) For importers / exporters ** - It includes, in addition to the name of the company, its address, its website and a short description of its activity, the SIRET and the VAT number (whichever is
What is the difference between a freight forwarder and Transpare?
Transpare is neither a Freight Forwarder nor a forwarding agent. We are a platform of quotation and comparison that allows to digitize the current processes of transport collaboration. We provide the Freight Forwarders with digital tools to transmit their offers and collaborate with new customers. This allows importers and exporters to consult a large network of Freight Forwarders and select the most competent for each of the international transport operations they may need.
How can you help us in express/emergency situations?
We have Transpare Express. It is a service especially developed for shipments with urgent needs and emergency situations. We have a highly skilled and experienced team that monitors this service and has been able to solve transport emergencies within much less time, which evidently saved both, client’s money and loss. For no stress, choose Transpare Express! (contact us at the number +33 668762267 for all inquiries).
Could you help us develop new markets?
Transpare is a digital platform connecting shippers to a large network of freight forwarders to book freight online. We have focused our abilities to help you with your transport needs for your new markets and thus cannot help you with the development and opening of new markets.
How is the management for opening of a provider account when we use Transpare to book our freight?
The beauty of Transpare is that you have access to our entire network of Freight Forwarders from only one account provider. Indeed, Transpare is the company that charges you, you can change provider as much as you want without complicating the administrative tasks.
If I can contact your freight forwarder directly, then why do I need Transpare?
With Transpare, your bargaining power increases and you can expect more competitive prices and avoid getting high end prices. Since, Transpare provides its freight network the cheapest form of customer acquisition and makes their load compatible and less costly, Transpare earns better chances of getting the margins cut to the point where each party is satisfied.
How can we be sure that the freight forwarder will not cheat once the quotation is accepted?
Transpare has a very selective procedure to have only validated and experienced freight forwarders in its network. Each one of them are on Transpare because of their good and fair services and knowledge of the industry and Transpare works on a partnership basis so as to align the freight-forwarders’ interests to Transpare’s. Furthermore, Transpare is intransigent with the freight-forwarders breaching the rules of good conduct and actions are taken in such case.
Is Transpare responsible in case of litigation?
Transpare simply works to put in relation the different actors and simplify their transport, as its responsibility can not be committed. Disputes must be managed directly between the shipper and his forwarder. Nevertheless, we are at the disposal of all our users to assist them in dealing with any disputes.